New Hire Download Processing

Note that the New Hire Reporting form (Process ID: HRPY.WORK*NEW.HIRE.REPORTING.ENTRY) can include information on employees from restricted clients. The system produces a complete file which includes annual salary without exceptions based on the Client Access Group and the restricted clients listed in it. For this reason, it is recommended that access to this form be limited to users with unrestricted access to all clients in the database.

The New Hire Reporting feature builds a file that includes all required criteria and meets specifications for all states.

The utilities for new hire report processing are:

•

New Hire Reporting - Creates a New Hire Report that you can review for accuracy before building the download file to send to the state. See Previewing New Hire Reporting.

•

Clear New Hire Reporting Dates - Clears the previously assigned Hire Report Dates so you can run New Hire Reporting again. Currently this process is performed in the backend system for PrismHR; see Clearing New Hire Report Dates.

•

Set New Hire Reporting Dates - Sets the date for previously reported employees so they will not be included in the New Hire Reporting file. This process is also performed in the backend system for PrismHR; see Setting New Hire Report Dates.

Additional Resources and Feedback

Contact PrismHR Customer Support

If you need assistance from PrismHR Customer Support, complete the following information:

1.

Access the Customer Resource Center (CRC) and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

Select one of the following options:

•

Chat With Us

•

Submit A Case

•

Request A Call

Search for Additional Topics on the PrismHR Customer Resource Center (CRC)

The Customer Resource Center (CRC) contains many helpful articles and files. Complete the following information to search for additional topics:

1.

Access the Customer Resource Center and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

Enter a keyword in the Search Cases, Knowledge Base and the Community field.

3.

Click Search.

4.

Review the search results and click the link for a topic.

Suggest Product Enhancements

Share your product enhancement ideas with us.

We value your input, and we have launched this forum to collect your suggestions on how we can improve our products and make the user experience even better!

1.

Access the Client Resource Center - PrismHR Ideas page and complete the following information:

•

Enter your email address in the Email field

•

Enter your CRC password in the Password field.

•

Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

2.

(Optional) Select Popular, Recent, or Oldest from the drop-down to review ideas submitted by other users.

3.

Click Post an Idea

4.

Complete the information in the Post an Idea window.

Note: Please post only one idea per submission, but you may submit as many ideas as you would like.

Copyright 2025 - PrismHR Last updated: 24 June, 2025 02:44:16 PM